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PLS Investments, LLC v. Ocwen Loan Servicing, LLC

United States District Court, W.D. North Carolina, Statesville Division

April 1, 2015

PLS INVESTMENTS, LLC, Plaintiff,
v.
OCWEN LOAN SERVICING, LLC, HSBC BANK USA, NATIONAL ASSOCIATON, as Trustee for Fremont Home Trust 2004-B Asset Backed Certificates, Series 2004-B, and REAL HOME SERVICES AND SOLUTIONS, INC., Defendants.

MEMORANDUM AND ORDER

RICHARD VOORHEES, District Judge.

THIS MATTER is before the Court on Defendants' Motion to Dismiss pursuant to Rule 12(b)(6) of the Federal Rules of Civil Procedure and Memorandum of Law in Support. (Docs. 11, 12). Plaintiff filed a Response in Opposition. (Doc. 16). Defendants elected not to file a reply brief. (Doc. 17).

I. Factual Background

On July 16, 2014, Plaintiff PLS Investments, LLC ("PLS") commenced litigation against Defendants OCWEN Loan Servicing, LLC ("Ocwen"), HSBC Bank USA, National Association ("HSBC"), as Trustee for Fremont Home Trust 2004-B Asset Backed Certificates, Series 2004-B ("Fremont"), and Real Home Services and Solutions, Inc. ("RealHome") (collectively "Defendants"), in the North Carolina General Court of Justice, Ashe County Superior Court. (State Case No.: 14-CVS-282). (Doc. 1/Exh. A). Plaintiff's Complaint alleges Defendants erroneously and falsely listed its property as a foreclosure property twice - the second time after being placed on notice that Plaintiff PLS was never a borrower of any of the Defendants and that the PLS Lot was not, in fact, subject to foreclosure.

Unless expressly identified as an assertion of the Defendants, the following factual allegations are taken from the Plaintiff's Complaint and are accepted as true for purposes of resolving the instant motion.

On or around March 10, 2008, by way of a North Carolina General Warranty Deed, Plaintiff PLS purchased a parcel of real property located in Jefferson Township of Ashe County, North Carolina, from James Kevin Jordan and his wife, Sherry D. Jordan ("Jordans"). (Compl., ¶¶ 10, 11). The property purchased by PLS is approximately three acres, has a home on it, and is more particularly described in the deed recorded at Book 379, Page 1587, of the Ashe County Registry and identified by the Ashe County Tax Office as parcel ID number XXXXX-XXX-XXX. (Compl., ¶ 10). For purposes of this Memorandum and Order, the undersigned will refer to this parcel as the "PLS Lot."

At the time PLS purchased the property, the Jordans owned two smaller vacant lots adjacent to Plaintiff's PLS Lot. (Compl., ¶ 12). The Jordans' other lots are more particularly described in the deed recorded at Book 392, Page 1943, of the Ashe County Registry as a one-acre lot and another two-acre lot and identified by the Ashe County Tax Office as parcel ID number XXXXX-XXX-XXXA and XXXXX-XXX-XXXB.[1] (Compl., ¶ 12). For purposes of this Memorandum and Order, the undersigned will refer to these parcels as "Jordan Lots A and B."

The Jordans' executed a Deed of Trust on or about February 11, 2004 in connection with the real estate described in the Complaint.[2] The lender under the Jordans' Deed of Trust was originally Fremont Investment and Loan. (Compl., ¶ 13). The Deed of Trust was subsequently assigned to Defendant HSBC. (Compl., ¶ 13).

The Jordans subsequently defaulted on their loan, which was secured by the Deed of Trust. (Compl., ¶ 14). On or about September 12, 2012, the Substitute Trustee, David Caudill, on behalf of the Caudill Law Firm, PA, filed an Amended Notice of Substitute Trustee's Sale of Real Estate. (Compl., ¶ 14). This Notice of Sale specifically referenced the two tracts owned by the Jordans bearing parcel ID numbers XXXXX-XXX-XXXA and XXXXX-XXX-XXXB or Jordan Lots A and B. (Compl., ¶ 14). On or about October 16, 2012, the Substitute Trustee, acting in his capacity as Substitute Trustee and on behalf of the mortgagee HSBC, sold Jordan Lots A and B at a foreclosure sale. (Compl., ¶ 15). A Report of Foreclosure Sale was filed the same day reflecting that HSBC, through Defendant OCWEN, was the highest bidder and purchased Jordan Lots A and B for $705, 526.96. (Compl., ¶ 16). The Final Report and Account of Foreclosure Sale filed in November 2012 verified that the foreclosure sale was for Jordan Lots A and B, formerly secured by the Deed of Trust assigned to HSBC. (Compl., ¶ 16).

Following the foreclosure sale of Jordan Lots A and B, in or around late November 2012 or early December 2012, "Defendants HSBC and Ocwen caused a Notice of Eviction to be posted by the Ashe County Sheriff's Department upon the Plaintiff's home located on the Plaintiff's property." (Compl., ¶ 18). Defendants HSBC and Ocwen also "listed the Plaintiff's property for sale as a foreclosure sale with the Defendant RealHome, " who "acted as an agent of Defendants HSBC and Ocwen." (Compl., ¶ 19). Defendant RealHome advertised the PLS Lot as a foreclosure available for purchase "at a value substantially less than its actual fair market value on numerous foreclosure websites including, but not limited to, Foreclosure.com, Hubzu and Realtytrac." (Compl., ¶ 20). The advertisements included pictures of the exterior and interior of Plaintiff's home. (Compl., ¶ 21). The advertisements represented that the Listing Agent, RealHome, could be contacted via its agent, Linda McCauley. (Compl., ¶ 21).

Plaintiff PLS "has never borrowed money from Fremont Investment & Loan or the Defendant HSBC." (Compl., ¶ 17). Similarly, Plaintiff PLS "has never executed any Deed(s) of Trust or any other type of security instrument [] giving the Defendants the legal right to sell the Plaintiff's property." (Compl., ¶ 17). The PLS Lot has "never been subject to foreclosure or foreclosed upon." (Compl., ¶ 29). Plaintiff has never given any of the Defendants "the right to post any advertisement of the Plaintiff's property on any internet sites or any other print medium for sale." (Compl., ¶ 29).

In December 2012, Plaintiff PLS, through counsel, notified Defendants, through the Substitute Trustee, that "the Plaintiff's home [the PLS Lot] was not part of the property which was subject to foreclosure and that Plaintiff's home should not be listed for sale as a foreclosure." (Compl., ¶ 24). Plaintiff alleges that "[a]ll the Defendants were put on notice and became aware of the unlawful eviction and false advertising of Plaintiff's property...." (Compl., ¶ 25). As a result, Defendants removed the advertisements for the PLS Lot from the internet. (Compl., ¶ 25).

In or around October 2013, Plaintiff learned that Defendants had again posted and advertised the PLS Lot for sale "on numerous foreclosure websites such as Foreclosure.com, Hubzu and Realtytrac." (Compl., ¶ 26). Defendant RealHome, through its broker in charge, Linda McCauley, was designated the Listing Agent. (Compl., ¶ 26). As before, the advertisement included pictures of the exterior and interior of Plaintiff's home. (Compl., ¶ 26). The advertisements "falsely stated" that the home "was for sale and was a foreclosure" and "could be purchased for figures ranging from approximately $350, 000 to $600, 000." (Compl., ¶ 27).

Plaintiff alleges that the advertisements concerning the PLS Lot were false and that "Defendants caused this false information regarding Plaintiff's property to be disseminated and published throughout the world through the internet." (Compl., ¶¶ 22, 23, 27, 30). As a result, PLS "received offers to purchase the property which are significantly lower than its fair market value." (Compl., ¶ 32). As of the filing of the Complaint, Plaintiff PLS alleges that the PLS Lot "continues to be listed for sale on various websites for a substantially lower value than the actual fair market value." (Compl., ¶ 28). With respect to injury, Plaintiff alleges that "Defendants' false advertisement of the [PLS Lot] at values substantially lower than its fair market value has reduced the fair market value of the Plaintiff's property."[3] (Compl., ¶ 33). Plaintiff PLS further alleges that Defendants' actions in 2013 (the second erroneous foreclosure listing) were "malicious, willful, wanton, and in reckless disregard of the rights and interests of the Plaintiff...." (Compl., ¶ 34). Plaintiff PLS alleges that "Defendants knew, or should have known, in 2013 and continuing thereafter that such advertisements were false and that such advertisements were without any legal authority or justification." (Compl., ¶ 34).

On August 19, 2014, Plaintiff PLS brought this civil action against Defendants asserting claims for Negligence (First Claim for Relief, ¶¶ 1-38), Gross Negligence (Second Claim for Relief, ¶¶ 1-41), and Unfair and Deceptive Trade Practices ("UDTPA"), in violation of N.C. Gen. Stat. § 75-1.1, et seq . (Third Claim for Relief, ¶¶ 1-48). Plaintiff's negligence claim asserts that Defendants owed a duty to Plaintiff "to use reasonable care in determining which property they held a valid security interest in" and breached that duty of care in multiple ways by failing to use reasonable care and diligence in investigation and communication amongst each other concerning their security interest and legal rights after the Jordans' default on the adjacent property. (Compl., ¶¶ 35-37). Plaintiff seeks to recover monetary damages from Defendants, including punitive damages pursuant to N.C. Gen. Stat. § 1D-1, et seq., or a treble award pursuant to N.C. Gen. Stat. § 75-16, and attorneys' fees and costs. (Compl., Prayer for Relief, ¶¶ 1-5). Plaintiff requests a jury trial on all issues. (Compl., Prayer for Relief, ¶ 6).

On August 19, 2014, Defendants timely removed this action from state court to this United States District Court. (Doc. 1, ¶ 1). Federal subject matter jurisdiction over this action is supplied by the diversity of citizenship, 28 U.S.C. § 1332.[4] (Doc. 1, ¶¶ 2-14). The statutory criteria for removal are also satisfied, 28 U.S.C. § 1441. (Doc. 1, ¶¶ 2-14).

On August 29, 2014, Defendants moved to dismiss Plaintiff's Second and Third Claims for Relief alleging gross negligence and violation of the UDTPA pursuant to Rule 12(b)(6) of the Federal Rules of Civil Procedure. (Docs. 11, 12). Plaintiff's First Claim for Relief alleging Negligence is not being challenged by Defendants.[5] In support of the Motion to Dismiss, Defendants contend that the conduct complained of by Plaintiff, at best, amounts to ordinary negligence as opposed to gross negligence or an unfair or deceptive trade practice. Defendants identify a "scrivener's error and mutual mistake of the Jordans and Freemont Investment and Loan." (Defs.' Mem. In Supp., 3). More specifically, Defendants contend that "the parcel identification number and legal description for the [PLS Lot] were omitted from the Deed of Trust." (Defs.' Mem. In Supp., 3). According to Defendants, although the Note pledged all of the property originally owned by the Jordans (the PLS Lot, and Jordan Lots A and B) as collateral, the Deed of Trust, which expressly referenced the street address for the PLS Lot, inadvertently omitted the parcel identification number and legal description for the PLS Lot.[6] (Defs.' Mem. In Supp., 3).

Defendant Fremont transferred all of its right, title and interest in and to the Note and Deed of Trust to Defendant HSBC. (Compl., ¶ 13; Defs.' Mem. In Supp., 3). Defendant Ocwen was the servicer of the Loan. (Defs.' Mem. In Supp., 3). Defendants claim that "[w]hen HSBC [] acquired the Loan, it was unaware of the scrivener's error on the Deed of Trust and believed that the Deed of Trust secured [the PLS Lot]." (Defs.' Mem. In Supp., 3).

Defendants assert that after the Jordans defaulted on the Loan, the state foreclosure proceeding pursuant to N.C. Gen. Stat. § 45-21.16, et seq., was initiated for the purpose of selling the PLS Lot and Jordan Lots A and B because HSBC believed the Deed of Trust secured all three lots. ( See Ashe County File No.: 09 SP 146 ("Foreclosure Proceeding")). (Defs.' Mem. In Supp., 3). Defendant HSBC reportedly believed that it purchased the PLS Lot along with the two vacant lots.

Defendants represent that neither Ocwen nor HSBC were aware of the March 10, 2008 conveyance from the Jordans to PLS. (Defs.' Mem. In Supp., 3-4). Consequently, after the foreclosure sale, operating with the understanding that HSBC purchased the PLS Lot in addition to Jordan Lots A and B, HSBC retained RealHome to list the property actually owned by Plaintiff as a foreclosure sale. (Defs.' Mem. In Supp., 4).

Defendants' Motion to Dismiss Plaintiff's Second and Third Claims for Relief is ripe for disposition by the Court.

II. Rule 12(b)(6) Standard

A Rule 12(b)(6) motion tests the legal and factual sufficiency of a complaint. See Edwards v. City of Goldsboro, 178 F.3d 231, 244 (4th Cir.1999). A complaint must plead facts sufficient "to raise a right to relief above the speculative level" and to satisfy the court that the claim is facially plausible. See Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007); Ashcroft v. Iqbal, 129 S.Ct. 1937, 1949 (2009). In evaluating whether a claim is stated, "a court accepts all well-pled facts as true and construes these facts in the light most favorable" to the plaintiff, but does not consider "legal conclusions, elements of a cause of action, and bare assertions devoid of further factual enhancement." Nemet Chevrolet, Ltd. v. Consumeraffairs.com, Inc., 591 F.3d 250, 255 (4th Cir. 2009); see also Erickson v. Pardus, 551 U.S. 89, 94 (2007). Nor must the court accept "unwarranted inferences, unreasonable conclusions, or arguments." Id. A sufficient pleading must provide more than "labels and conclusions, and a formulaic recitation of the elements of a cause of action." Papasan v. Allain, 478 U.S. 265, 268 (1986).

III. Discussion

The question presented by Defendants' Rule 12(b)(6) Motion is whether Plaintiff's well-pled allegations plausibly state claims for gross negligence or unfair and deceptive trade practice under North Carolina law.[7]

A. Second Claim For Relief Alleging Gross Negligence

In North Carolina, gross negligence is defined as "wanton conduct done with conscious or reckless disregard for the rights and safety of others."" Yancey v. Lea, 550 S.E.2d 155, 157-58 (N.C. 2001) (internal citations omitted). "An act is wanton when it is done of wicked purpose, or when done needlessly, manifesting a reckless indifference to the rights of others." Yancey, 550 S.E.2d at 157 (internal citations omitted).

"[T]he difference between ordinary negligence and gross negligence is substantial." Yancey, 550 S.E.2d at 157. As explained by the North Carolina Supreme Court,

Negligence, a failure to use due care, be it slight or extreme, connotes inadvertence. Wantonness, on the other hand, connotes intentional wrongdoing . Where malicious or wilful injury is not involved, wanton conduct must be alleged and shown to warrant the recovery of punitive damages. Conduct is wanton when in conscious and intentional disregard of and indifference to the rights and safety of others. Hinson v. Dawson, 92 S.E.2d 393, 397 (N.C. 1956) (emphasis added).
Thus, the difference between ordinary negligence and gross negligence is not in degree or magnitude of inadvertence or carelessness, but rather is [in] intentional wrongdoing or deliberate misconduct affecting the safety of others. An act or conduct rises to the level of gross negligence when the act is done purposely and with knowledge that such act is a breach of duty to others, i.e., a conscious disregard of the safety of others. An act or conduct moves beyond the realm of negligence when the injury or damage itself is intentional. Brewer v. Harris, 182 S.E.2d 345, 350 (N.C. 1971).

Yancey, 550 S.E.2d 155, 158 (N.C. 2001) (emphases in original).[8]

Here, Defendants argue that, accepting Plaintiff's claim as true, there is no allegation that Defendants intentionally or purposely sought to lower the property value of the PLS Lot.[9] (Defs.' Mem. In Supp., 10). It is true that the facts alleged within Plaintiff's Complaint do not allege intentional wrongdoing or wicked purpose. There is no allegation that Defendants harbored animus towards PLS or its members or that Defendants stood to gain anything by publishing the second forfeiture listing. Nonetheless, according to Plaintiff, Defendants' second offense "raises an inference that the Defendant's[sic] actions were deliberate, or at the very least, in conscious or reckless disregard for the Plaintiff's rights and property." (Pl.'s Mem. In Opp'n, 6).

Allowing all reasonably supportable inferences in Plaintiff's favor, the Court agrees with Plaintiff on this point. The fact remains that Defendants repeated the mistake after learning of the error within the Deed of Trust and after learning that the Jordans conveyed the PLS Lot prior to the initiation of the foreclosure proceeding.[10] In short, the Court finds, as a matter of law, Plaintiff alleges sufficient factual matter to plausibly show a "conscious or reckless disregard" for Plaintiff's property rights.

B. Third Claim For Relief Alleging UDTPA Violation

Under North Carolina's Unfair and Deceptive Trade Practices Act, Plaintiff PLS must allege facts tending to show that: "(1) defendants committed an unfair or deceptive act or practice; (2) in or affecting commerce; and (3) that plaintiff was injured thereby."[11] Gupton v. Son-Lan Development Co., Inc., 695 S.E.2d 763, 771 (N.C. App. 2010) (quoting Carcano v. JBSS, LLC, 684 S.E.2d 41, 49 (N.C. App. 2009)). The concepts of deceptiveness and unfairness are further explained below:

If a practice has the capacity or tendency to deceive, it is deceptive for the purposes of the statute. "Unfairness" is a broader concept and includes the concept of "deception." A practice is unfair when it offends established public policy, as well as when the practice is immoral, unethical, oppressive, unscrupulous, or substantially injurious to consumers .

Mitchell v. Linville, 557 S.E.2d 620, 623 (N.C. App. 2001) (citations omitted) (emphasis added). "It is not necessary that an act or practice be both unfair and deceptive in order to be violative of the statute." Gupton, 695 S.E.2d at 771 (internal citation omitted). "Whether an act or practice is unfair or deceptive under this section is a question of law for the court." Id. (quoting Carcano, 684 S.E.2d at 50.)

As for Plaintiff's § 75-1.1 claim, the Court contemplates whether Defendants' conduct, as alleged within the Complaint, could plausibly be deemed "unfair, " or particularly "substantially injurious to customers."[12] Mitchell, 557 S.E.2d at 623. Accepting Plaintiff's factual allegations as true, "Defendants had actual notice of their wrongful conduct in 2012 and continue to falsely advertise the Plaintiff's property."[13] (Compl., ¶ 39). As for injury, Plaintiff alleges that the fair-market-value of its property has declined as a result of Defendants' conduct. In addition, Plaintiff bases the unfair and deceptive trade practices claim in part on the Defendants' notice of eviction in 2012. (Compl., ¶ 42).

Given the objectives of § 75-1.1 and broad application of the statute, the undersigned is inclined to allow this claim to proceed and provide Plaintiff an opportunity to conduct discovery. While there appears to be no doubt that the Defendants' original error was inadvertent, further development of the record through discovery should show (i) whether Defendants took appropriate cautionary steps, if any, to protect Plaintiff after curing the first "false" foreclosure sale listing/eviction notice; (ii) what led Defendants to make the same mistake less than a year later. Viewing the facts alleged in the light most favorable to Plaintiff, PLS's Complaint alleges sufficient facts to plausibly state a claim of unfair and deceptive trade practice.

IV. Order

IT IS, THEREFORE, ORDERED that Defendants' Motion to Dismiss is hereby DENIED as to Plaintiff's Second Cause of Action alleging gross negligence.

IT IS FURTHER ORDERED that Defendants' Motion to Dismiss is hereby DENIED as to Plaintiff's Third Cause of Action alleging violation of N.C. Gen. Stat. § 75-1.1, et seq .


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